Right of rescission
You can cancel your contract within two weeks without giving reasons in writing (eg letter, fax, e-mail) or - if the case before the deadline - by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods at the recipient (in the case of recurring delivery of similar goods not before the receipt of the first partial delivery) or not before conclusion of the contract and not before fulfillment of our information obligations in accordance with § 312c Abs. 2 BGB in connection with § 1 Abs. 1, 2 and 4 BGB-InfoV as well as our obligations according to § 312e Abs. 1 Satz 1 BGB in connection with § 3 BGB-InfoV.
To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient. The revocation must be sent to:
Greybusters International GmbH
Phone: + 49/30/612 811 - 480
Consequences of Withdrawal
In case of an effective cancellation, the mutually received benefits
return and any benefits (eg interest). If you can not give us back the service received in whole or in part or only in a deteriorated condition, you may have to pay us compensation. This does not apply to the surrender of goods if the deterioration of the item is solely attributable to its examination - as would have been possible in a shop, for example. Incidentally, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the item by not using the item as your own property and refraining from doing anything that impairs its value. Transportable items are to be returned at our risk. You have to bear the costs of the return, if the delivered commodity corresponds to the ordered and if the price of the thing to be returned does not exceed an amount of 40 euros or if you at a higher price of the thing at the time of the revocation still not the consideration or a contract agreed partial payment. Otherwise, the return is free for you. Non-parcels are picked up at your place.
Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your cancellation or the thing, for us with their receipt.
In the case of a service, your right of revocation expires prematurely if your contractual partner has commenced the execution of the service with your explicit consent before the end of the revocation period or if you have arranged it yourself.
Model revocation form
If you want to revoke a contract, please fill out this form template (copy & paste) and send it to:
Greybusters International GmbH
Phone: + 49/30/610 811 - 480
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
Ordered on (*) / received on (*) ______________________________________
Name of the consumer (s) _______________________________________
Address of the consumer (s):
Zip Code Residential Address: ______________________________
Signature of the consumer (s) (only when notified on paper)
(*) Delete as appropriate